{"id":26,"date":"2011-04-26T12:46:29","date_gmt":"2011-04-26T12:46:29","guid":{"rendered":"http:\/\/cv.dalelane.co.uk\/?page_id=26"},"modified":"2019-06-23T12:56:23","modified_gmt":"2019-06-23T12:56:23","slug":"wps-service","status":"publish","type":"page","link":"https:\/\/cv.dalelane.co.uk\/index.php\/employment\/wps-service\/","title":{"rendered":"WPS Service"},"content":{"rendered":"<h1>WebSphere Process Server &#8220;Level 3&#8221; Service<\/h1>\n<h2>IBM<\/h2>\n<h3>Jun 2007 &#8211; Aug 2008<\/h3>\n<p>I was Team Lead of the Level 3 Service team \u2013 a Service Engineer role for the WebSphere Process Server software product on the z\/OS mainframe.<\/p>\n<p>I was responsible for driving the resolution of customer technical problems, providing support for IBM customers in a 24\/7 Service team, including call-out for urgent and critical situations.<\/p>\n<p>This spanned technical problem investigation to the development and provision of software fixes.<\/p>\n<hr>\n<h4>More info&#8230;<\/h4>\n<p>I mentioned my role in WPS in blog posts when I <a href=\"\/\/dalelane.co.uk\/blog\/?p=163\">joined the team<\/a> and then <a href=\"\/\/dalelane.co.uk\/blog\/?p=291\">when I decided to leave<\/a>.<\/p>\n<h4>Reason for leaving<\/h4>\n<p>I was spending a lot of my spare time <a href=\"\/\/dalelane.co.uk\/page.php?id=29#winmo\">writing mobile apps<\/a>, which I loved. A position opened up in <a href=\"\/\/cv.dalelane.co.uk\/index.php\/employment\/ets\/\">a team at IBM that would allow me to do mobile and web development during my day job<\/a>. I jumped at the chance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WebSphere Process Server &#8220;Level 3&#8221; Service IBM Jun 2007 &#8211; Aug 2008 I was Team Lead of the Level 3 Service team \u2013 a Service Engineer role for the WebSphere Process Server software product on the z\/OS mainframe. I was &hellip; <a href=\"https:\/\/cv.dalelane.co.uk\/index.php\/employment\/wps-service\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-26","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P1wEsl-q","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":8,"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":339,"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/26\/revisions\/339"}],"up":[{"embeddable":true,"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/12"}],"wp:attachment":[{"href":"https:\/\/cv.dalelane.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}